Mercure Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 430 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

Our accommodation(s)

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Hotel location

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australia

GPS:-32.810072, 151.843465

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MACH ONE

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  430 reviews

TripAdvisor Rating  4.5/5  336 reviews

Well located, clean and tidy. Helpful staff.

Customer review rating 3.5/5

Nigel W. Couples - Confirmed reviews ALL

I forgot to show our Accor card (Gold membership) upon arrival as we were moving house and simply exhausted, our membership details were not contained on the booking. Our TV was not working properly (Foxtel), the staff member really tried to assist and fix the issue, however he was unable to do so despite a really good effort. Food, both dinner & breakfast incl coffee were excellent. Staff very friendly and helpful.

Dear Nigel W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

A bed

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Room was nice, restaurant nice, was very loud overnight, no outside noise, but doors and pipes make a lot of noise. and smoke alarm lashing 24hours.

Dear Steven Z., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Great hotel

Customer review rating 5.0/5

Chris Families - Confirmed reviews ALL

Had an overnight stay driving down the coast and was pleasantly surprised with this hotel. From checkin with John Paul and then dinner with Toya, the staff (and chef) could not be more efficient, friendly and going above and beyond what would normally be expected.

Dear Christine M., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Great location and facilities

Customer review rating 4.5/5

Karen Business - Confirmed reviews ALL

Great location, restaurant staff friendly, food was good, reception team friendly and helpful when seeking assistance. Rooms good size, clean and comfortable

Dear Karen C., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Well located.....

Customer review rating 5.0/5

Gary Business - Confirmed reviews ALL

Great staff, quality restaurant....

Dear Gary S., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

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Other web-users rate our hotel

  • 160 reviews 8.6/10 Location
  • 269 reviews 8/10 Room
  • 329 reviews 8.8/10 Service
  • 191 reviews 8/10 Food
  • 138 reviews 9/10 Cleanliness
  • 133 reviews 7.8/10 Comfort
  • 45 reviews 4/10 Value
  • 40 reviews 7.3/10 Breakfast

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